Ci22 Responsible Gaming

Keep gaming fun, not a problem. ci22 is committed to safe and responsible gaming.

Ci22's Responsible Gaming Commitment

Ci22 believes gaming should be entertainment, not a problem. We take responsible gaming extremely seriously and are committed to providing our players with a safe and healthy gaming environment. Responsible gaming means staying in control, understanding your limits, and recognizing when gaming is becoming a problem. On the ci22 platform, we provide multiple tools and features to help you keep your gaming activities under control.

We recognize that for some people, gaming can become problematic, and ci22 is ready to provide help and support in these situations. Responsible gaming is not just an individual responsibility; it's a collective effort where ci22 works with players to promote safe gaming practices. Our goal is to educate players, identify problems, and provide necessary assistance. ci22 adheres to international responsible gaming standards and regularly updates our policies and tools.

Session Time Limit

Set time limits for your gaming sessions and ci22 will automatically remind you.

Deposit Limits

Set daily, weekly, or monthly deposit limits and keep spending under control.

Loss Limits

Set a maximum stake limit to prevent losing control.

Self-Exclusion

Need a break? Temporarily or permanently exclude yourself from ci22.

Reality Check

Get regular pop-up reminders that tell you how long you've been playing.

Support and Help

The ci22 team is always ready to help you and connect you with the right resources.

What is Responsible Gaming and Why is it Important?

Responsible gaming is an approach where gaming remains a recreational activity and doesn't negatively impact your life. It means consciously controlling how much time and money you spend on gaming and never letting it interfere with your personal, professional, or financial life.

Core Principles of Responsible Gaming

  • View gaming as entertainment, not a way to earn money. Winning and losing on ci22 are part of the game.
  • Set a budget in advance and only use money you can afford to lose.
  • Don't chase your losses. If you lose, accept it and don't immediately try to play again.
  • Take regular breaks and don't let gaming sessions run too long.
  • Never play on ci22 when intoxicated or in an emotional state.
  • Don't let gaming interfere with other important tasks or relationships.
  • If gaming becomes a problem, seek help and use ci22's tools.

Remember

Gambling at ci22 is a risky activity and there is always a chance of losing. Only use money you can afford to lose and never play with borrowed funds or emergency savings. Practice responsible gaming and know your limits.

Warning Signs of Problem Gaming

Problem gaming can affect anyone, and early detection is crucial. ci22 encourages players to be aware of the following warning signs:

Loss of Time Control

You're spending more time on ci22 than you planned and can't keep track of time.

Financial Problems

Not paying bills, taking loans, or using emergency funds for gaming.

Chasing Losses

Trying to recover lost money by betting more after a loss.

Problem Gaming

Lying to family and friends about gaming or ignoring them.

Impact on Work

Losing focus or being absent from work or studies due to gaming.

Mental Health

Experiencing anxiety, depression, stress, or guilt because of gaming.

Self-Assessment Questions

Ask yourself the following questions and answer honestly:

  • Have you spent more time or money on ci22 than you planned?
  • Have you ever lied to family or friends about your gaming?
  • Have you felt the urge to play again to win back lost money?
  • Has gaming negatively affected your work, studies, or personal relationships?
  • Have you borrowed money or stolen to play at ci22?
  • Have you felt guilt or anxiety because of gaming?

If you answered yes to any of these questions, you should reconsider your gaming habits and use ci22's responsible gaming tools.

Ci22 Responsible Gaming Tools

Ci22 provides multiple tools to help you keep your gaming activities under control. These tools are available in your account settings and can be set or changed at any time.

Deposit Limits

Set daily, weekly, or monthly deposit limits. Once set, you won't be able to deposit further when the limit is reached.

Loss Limits

Set a maximum loss limit for a specific period. ci22 will stop gaming when the limit is reached.

Session Time Limit

Set a limit on how long you'll play. ci22 will log you out when the set time expires.

Reality Check

Get regular reminders that tell you how long you've been playing and how much you've lost or won.

Time Out

Block yourself from ci22 for anywhere from 24 hours to 30 days and take a break.

Self-Exclusion

Exclude yourself from ci22 for 6 months, 1 year, or permanently. You won't be able to access your account during this period.

How to Set Tools

  • Log in to your ci22 account and go to Account Settings or My Account.
  • Find the Responsible Gaming section.
  • Select the tool you want to set - Deposit Limit, Loss Limit, Session Time, etc.
  • Enter your preferred limits and timeframes.
  • Confirm and your settings will be saved. ci22 will automatically enforce the limits you set.
  • Limit decreases take effect immediately, but increases have a 24-48 hour cooling period.

Protection of Minors

Ci22 strictly prohibits gaming by minors and is committed to child protection. We implement various measures to ensure that only those aged 18 or above can use ci22.

Ci22's Minor Protection Measures

  • Age verification is mandatory at registration and ID checks are performed before the first withdrawal.
  • Ci22 uses third-party age verification services to detect false information.
  • If any minor usage is detected, the account is immediately closed and deposits are refunded.
  • We encourage parents to use parental control software on their devices.
  • Ci22's marketing never targets minors and promotes responsible messaging.

Advice for Parents

  • Keep your login credentials and payment details secure and out of reach of children.
  • Install parental control software that blocks gambling websites.
  • Have open conversations with children about the risks of online gambling.
  • Monitor children's internet usage and watch for suspicious activities.

Help and Support

If you or someone you know is suffering from a gaming problem, know that help is available. ci22 provides the following help and support:

Ci22 Support

  • Our customer support team is available 24/7 via live chat and email.
  • Ci22 has a dedicated Responsible Gaming team who are specially trained.
  • We can connect you with the right external support organizations.
  • You can discuss your problems in complete confidentiality.

External Support Organizations

  • GamCare
    Free Help and Counseling Services
  • Gamblers Anonymous
    Peer Support Groups and Meetings
  • BeGambleAware
    Education and Awareness Resources
  • GamBlock
    Software that blocks gambling sites

Seek Professional Help

Gaming problems are a health issue and professional treatment is available. ci22 encourages players to:

  • Talk to a therapist or counselor who specializes in gaming addiction.
  • Join a local support group where others are dealing with the same issues.
  • Be open with family and friends and ask for their support.
  • Consider inpatient or outpatient treatment programs if necessary.

Stay in Control, Play Responsibly

At ci22, we want your gaming experience to be fun and safe. Use responsible gaming tools and stay within your limits.

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Frequently Asked Questions

If a match on ci22 is canceled, postponed, or remains incomplete, bet settlement depends on the specific circumstances. The general rule is that if a match is canceled before it starts, all pre-match bets will be considered void and your bet amount will be fully refunded at odds of 1.00. In sports betting, if a match starts but isn't completed, each sport has separate rules. In cricket Test matches, if the specified number of overs for the day aren't played, match winner bets will be void, but markets that have already been decided, such as first wicket, will stand. In ODIs and T20s, a minimum number of overs usually need to be completed - 20 overs per team in ODIs and 5 overs in T20s. In football, if a match is abandoned before 90 minutes are completed, all bets are void unless the match is replayed within 48 hours. In live betting, if a match is interrupted, markets that have been decided up to that point will be settled, but incomplete markets will be void. In casino games, if a game is interrupted due to technical issues or server problems, all bets and winnings will be void and refunded. However, in live dealer games, if the game has fully started and cards are dealt or the roulette wheel has spun, the result is verified from video records and settled. ci22 always uses official sources and records to determine bet settlement and tries to make decisions in favor of players in cases of doubt.

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Need Help? We're Here

If you have any questions or concerns about responsible gaming, contact the ci22 support team.

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